Terms of service

OVERVIEW
Welcome to Jespák! The terms “we”, “us” and “our” refer to Jespák. Jespák operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a curated shopping experience (the “Services”). Jespák is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority under applicable law in your country, state, or territory of residence. If you allow a minor to use the Services under your supervision, you remain fully responsible for their activity.

To use the Services, including browsing or purchasing products, you may be required to provide information such as your name, email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. You may not transfer, sell, or assign your account to any other person.

SECTION 2 – OUR PRODUCTS
We make reasonable efforts to display product details accurately. However, product colours, textures, or appearance may vary due to device settings or screen differences.

We do not guarantee that the appearance or quality of products will meet individual expectations or be identical to images shown online.

All product descriptions, specifications, and availability are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.

SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Jespák reserves the right to accept or reject any order at its discretion. An order is confirmed only after payment is successfully processed and confirmation is issued.

Once an order is confirmed, cancellation requests may not be accommodated.

Returns or exchanges, if applicable, are governed solely by our Refund and Exchange Policy.

Purchases are intended for personal use only and not for resale or commercial purposes.

SECTION 4 – PRICES AND BILLING
All prices are listed in Indian Rupees (INR) unless stated otherwise. Prices are subject to change without prior notice.

Prices do not include applicable taxes, shipping, or handling charges unless explicitly mentioned. GST and other applicable charges will be shown at checkout.

You agree to provide valid and authorised payment information and acknowledge responsibility for all charges incurred.

SECTION 5 – SHIPPING AND DELIVERY
Delivery timelines provided are estimates only and not guaranteed. Delays may occur due to courier operations, weather, governmental actions, or other circumstances beyond our control.

Risk of loss and title for products pass to you upon handover to the shipping carrier. This does not affect any rights available to you under applicable consumer protection laws.

SECTION 6 – INTELLECTUAL PROPERTY
All content available on the Services, including trademarks, logos, designs, text, images, graphics, and media, is owned by Jespák or its licensors and is protected under Indian and international intellectual property laws.

You may use the Services solely for personal, non-commercial purposes. Any reproduction, distribution, modification, or commercial use without prior written consent is prohibited.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
The Services may include access to third-party tools or services provided “as is” and “as available.” Jespák does not control and is not responsible for such tools.

Your use of third-party tools is at your own risk and subject to the terms of the respective providers.

SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. Jespák is not responsible for the content, policies, or practices of such websites. Accessing third-party sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
Jespák is powered by Shopify. All sales and transactions are solely between you and Jespák. Shopify bears no responsibility for any aspect of these transactions, and you release Shopify from any related claims or liabilities.

SECTION 10 – PRIVACY
Personal information collected through the Services is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you consent to such collection and processing, including cross-border data transfers where necessary.

SECTION 11 – FEEDBACK
Any feedback, reviews, or suggestions you submit grant Jespák a perpetual, royalty-free, worldwide right to use, reproduce, modify, and publish such content for lawful purposes.

You represent that your feedback does not violate any third-party rights or applicable laws.

SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel or modify orders if information is inaccurate at any time without prior notice.

SECTION 13 – PROHIBITED USES
You agree not to use the Services for unlawful, abusive, fraudulent, or harmful purposes, including violation of intellectual property rights or transmission of malicious code.

SECTION 14 – TERMINATION
We may suspend or terminate access to the Services at any time without notice if these Terms are violated. Obligations incurred prior to termination shall survive.

SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Jespák disclaims all warranties, express or implied.

SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted under applicable law, Jespák shall not be liable for indirect, incidental, special, or consequential damages arising from use of the Services or products.

SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Jespák, Shopify, and their affiliates against claims arising from your breach of these Terms or violation of law.

SECTION 18 – FORCE MAJEURE
Jespák shall not be liable for failure or delay in performance due to events beyond reasonable control, including natural disasters, pandemics, governmental actions, or supply chain disruptions.

SECTION 19 – SEVERABILITY
If any provision of these Terms is held unenforceable, the remaining provisions shall remain in effect.

SECTION 20 – ENTIRE AGREEMENT
These Terms, together with referenced policies, constitute the entire agreement between you and Jespák.

SECTION 21 – ASSIGNMENT
You may not assign your rights without prior written consent. Jespák may assign its rights without restriction.

SECTION 22 – GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India. Courts located in India shall have exclusive jurisdiction.

SECTION 23 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of revised Terms.

SECTION 24 – CONTACT INFORMATION
Trading Name: Jespák
Email: hello@jespak.com
Registered Address: 3rd Floor, Plot-1/A, 1122 , Diamond Industrial Park, Road Number 2, Surat, GJ, 394230, IN
Business Registration Number (GST): 24FCIPM9345D2ZF